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EULEN America Receives ISAGO Certification from the International Air Transport Association (IATA)

After an extensive audit during the Covid-19 pandemic, EULEN America is certified for the IATA Safety Audit for Ground Operations (ISAGO), aimed at ensuring continued ground services records and station accreditations

MIAMI , May 26, 2022 /PRNewswire/ — EULEN America, a leader in providing innovative business services and solutions, including aviation services, announced that the company has been credited with ISAGO certification. This international certification authenticates compliance with operational safety standards for organization and management (ORM), load control (LOD), passenger and baggage handling (PAB), handling and loading of aircraft (HDL), aircraft ground movements (AGM) and cargo. and Mail Processing (CGM). Certification is valid for two years, renewable in November 2023.

“We are committed to providing the highest level of service quality and safety standards to our customers,” said Larry Massaro, senior vice president of aviation at EULEN America. “This new certification covers all of our stations and brings a high level of security to our organization.”

EULEN America received the Head-Office license, which covers all stations where the company operates. In addition, they are certified for the Miami International Airport License. Although the company has been certified since 2010, the Miami-Dade Department of Aviation requires compliance with this certification and periodic renewals to operate in Miami.

Auditing streamlines procedures by establishing a uniform set of standards. In addition, it assesses the management and monitoring systems in place at the ground service provider’s headquarters, as well as consistency at the station level.

“Receiving this ISAGO certification is extremely important to our organization, especially during the challenging times the Covid-19 pandemic has presented to our industry,” Mr. Massaro said. “This allows us to guarantee the highest level of security in the services we provide at airports.”

As part of EULEN America’s renewed leadership, Massaro is responsible for contract negotiation and issue resolution to ensure that processes, systems, products, regulations and data are delivered seamlessly to all aviation customers. He is also in charge of day-to-day oversight of EULEN Aviation operations, strategic planning, leadership development and employee engagement.


Rodney N.

The author Rodney N.